Wedding hotel blocks are, at best, a hassle. At worst, they become the bane of your every wedding planning existence. I would say that we’re somewhere right in the middle, but we’re definitely starting to lean toward bane of my existence.
As you know, we’re having a big wedding. Okay, a really big wedding. And it’s out of town. For everyone. Including The Fiance and I. So, most people are going to need hotel rooms. Naturally, we had to get blocks at several hotels.
We ended up with blocks at three different hotels, ranging from 20 rooms to 40 rooms per hotel, and ranging in price to accommodate whatever our guests may need. We’re getting married over a holiday weekend (Memorial Day), so we wanted to make these hotel blocks well in advance and secure the best rate we could get for our guests. We signed contracts in August.
We sent out invitations last month. Our website went live with all three hotels’ contact information. And since then, all the people who have tried to book rooms at The Holiday Inn Express have called/texted/Facebook messaged me that the hotel has no idea what they’re talking about when they call.
We signed a contract with Holiday Inn Express for an open room block for 30 rooms. I’ve called them three times. My parents have called them. When Holiday Inn started telling people who called that we were paying for everyone’s room (like a closed block that I certainly can’t afford), my parents physically went by to check what the heck was going on.
Turns out, they somehow had a credit card on file that didn’t belong to my parents nor to The Fiance and me. Thankfully Mom and Dad were able to clear up that situation before anyone was charged for extra rooms.
And yet, even after all of that, I got contacted again today by The Fiance’s sister to say that when they called the Holiday Inn Express, the hotel had no clue about the room block.
Holiday Inn Express, YOU JUST MADE THE LIST!